We do 100% refunds on all unaccepted products rejected on arrival before offloading within 24 Hours.
100% Refund Policy:
All products wrongly delivered , rejected on arrival, before offloading will be taken back to nearest depot by our drivers at no additional cost to you. It is customer's responsibility to visit depot and view samples for all colored aggregate, concrete and stone products as natural gravels vary in shades of colors. Correct product will be delivered within 24 hours (product exchange) or alternatively a full refund is processed immediately.
Partial Refund Policy
Goods delivered, accepted and then returned thereafter will be refunded at Invoice value less handling Fees. Handling fees are charged to cover transportation, and product handling costs and will not exceed 35% of Invoice value (product dependent). Custom manufactured products are not covered by this refund.